"ASAN service" is a unique model - The Secretary General of the Council of Europe Thorbjorn Jagland
On May 20th 2014 The General Secretary of Council of Europe Thorbjorn Jagland was acquainted with the building and functioning of the “ASAN service” center of the State agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan.
Chairman of the State Agency Mr.Inam Karimov informed about the aim of the ASAN service centers, services rendered, history of development, as well as the future plans. It was noted that the aim of activities of “ASAN service” centers is to provide comfort, ensure transparency, eliminate corruption, apply modern technology, and form up new thinking as to relations between citizens and civil servants. In a short period “ASAN service” became Azerbaijan’s new brand. It was also stated that the unique legal structure of “ASAN service” is highly valued by many international partners and experts and this experience is now popular as an “Azerbaijani model”.
During the acquaintance with the center, the General Secretary of Council of Europe Thorbjorn Jagland has been demonstrated the ASAN 2.0 Concept, GPS Electronic Control System and the video presentations of other projects.
It was noted that more than 1 720 000 citizens have been served at “ASAN service” centers.
The guest emphasized the exceptional importance of application of the “ASAN service” experience. “This is a unique model. I think that all European countries can benefit from this Azerbaijani experience. I would like also to note that, the people from member countries of the Council of Europe are dissatisfied from public service delivery and dissatisfaction are increasing. In this point, ASAN is the best project in the field of public services delivery.”- said Thorbjorn Jagland.