Disclosure of "ASAN service" on non-issuance of ID cards due to loan debt

In recent days, information on non-issuance of ID cards to citizens of the Republic of Azerbaijan due to loan debt by "ASAN service" has been spread in media and social networks.

As you know, issuance of identification documents in the territory of the Republic of Azerbaijan is carried out by the Ministry of Internal Affairs of the Republic of Azerbaijan. According to the disclosed official position of the Interior Ministry, every citizen has the right to obtain identification cards and this law is well-known and recognized by all citizens of the Ministry of Internal Affairs in their ID cards, as well as in all “ASAN service” centers.

If citizens are facing the problem of obtaining identity cards, they should apply to 102 - Call service of the Ministry of Internal Affairs or 108 “Call center” of “ASAN service”. Such requests will be investigated promptly and legally, depending on the outcome.

We would like to remind you that citizens can address their complaints and questions regarding rendered services and fees in “ASAN service” to the 108 “Call center”.