Delegation of the Ministry of Internal Affairs of Turkey got acquainted with the centers of “ASAN Service”

On 18-21 August, 2014, the delegation led by head of the Information-technology department at the Ministry of Internal Affairs of Turkey Rahmi Dogha visited Azerbaijan on purpose to get acquainted with activities of the State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan and “ASAN Service” centers.

During the visit the delegation got acquainted closely with the service types of service, work procedure of “ASAN Service” centers No.1, No.2, No.3.

At the same time, Innovative equipment applied at the center - "Appeal kiosk," "E-application" and others were introduced to the guests.

Delegation got acquainted with Mobile “ASAN Service” activity in Khachmaz and highlighted that ASAN is an important step in simplification of the services to citizens, with new and modern ways of presentation, provision of accessibility and citizen satisfaction.

Guests, during the meeting with the Chair of the State Agency Inam Karimov, were informed that more than 2 500 000 citizens have been served at “ASAN service” centers.

Chairman of the State Agency Mr. Inam Karimov informed about the aim of the ASAN service centers, services rendered, history of development, as well as the future plans. It was noted that the aim of activities of “ASAN service” centers is to provide comfort, ensure transparency, eliminate corruption, apply modern technology, and form up new thinking as to relations between citizens and civil servants.

Guest considered the activities of "ASAN service" centers praiseworthy, and mentioned usefulness the application of this experience in many countries.

Turkish delegation after becoming familiar with the conditions and work principle in “ASAN service” center, the guest highly appreciated the professional approach of staff members, and wished success in their future activity.